Common queries answered
Frequently asked Questions
About our products
All our products were formulated to be safe for all skin types. However if you have a specific concern, please consult your dermatologist about the list of ingredients found on the website.
Yes. Our products are dermatologically tested.
It is recommend to store your products in a cool dry place, away from direct sunlight and excessive heat.
About the shop
Delivery is available only for
• GCC countries: Kuwait, Bahrain, Oman, Saudi Arabia, and United Arab Emirates.
• EU countries: Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden.
• USA
• UK
We are unable to cancel an order once it has been placed.
You will receive an email confirmation of your order along with a tracking number.
All sales are final. We do not offer returns, exchanges or refunds.
In the unlikely event that your items arrived damaged, please contact customer service within 48 hours of receiving your order with your order number. You will need to provide photos of the damaged products.